Driven by experience
Exporter of Rubber Products worldwide
Do you offer international shipping?
Yes, Vikas Rubber Mats is a globally recognised manufacturer and exporter. We ship high-quality rubber mats to various countries, including the UK, the USA, Germany, Italy, and Ireland.
How do you handle bulk freight and logistics?
Vikas Rubbers has formed global partnerships with freight forwarders to provide the best supply chain solutions that can be customised for the particular needs of each customer. To handle large and bulk orders, we have a very high production capacity (20 tonnes per day).
How are international customs and duties handled?
Customers who originate international orders are recommended to get in touch with Vikas Rubbers to clarify the conditions of shipment (Incoterms) and any possible customs obligations.
Can I track my bulk order?
For tracking bulk orders, we share a tracking link. We also share weekly reports with all customers with details of their orders and status.
How can I be assured of product quality?
Vikas Rubbers holds the certifications of ISO 9001:2015 and ISO 14001:2015. The company operates its own testing facilities where high-end instruments (for instance, a Universal Testing Machine) are used to carry out the tests of rubber mats to match the toughest standards set for material specification, performance, and reliability.
What should I look for in a product warranty?
We suggest that purchasers check for a performance warranty and thoroughly examine the terms and conditions of any warranty that is provided, so that it fits their usage environment.
Who do I contact regarding quality or performance issues?
For any questions regarding quality, technical specifications, or performance issues, please contact the company's dedicated customer support team via email
What is your return and exchange policy?
You may return products within 10 days of delivery for a refund or exchange.
How do I initiate a return?
To begin the return process, you must contact Vikas Rubbers via email at: info@vikasrubbermats.com
What payment methods do you accept?
For trade orders, Vikas Rubbers generally accepts: Cash on Delivery (COD), PayPal, Delivery Point (DP), and Cheque.
Are there any other ways to purchase your products?
Yes, Vikas Rubber Mats operates an official e-commerce website called BuyRubberMats.com, where you can explore, compare, and order products. This store is likely to accept standard online payment methods (credit/debit cards, net banking, etc.).
Certification
